AI-powered review management

Your happy customers want to leave a 5-star Google review. They just don't know what to write.

We write the review for them. They read it, tap Post, and you get another 5 stars. When someone had a bad time, they get a private way to tell you first. Before they tell everyone else.

Get Started for FreeJoin Pilot Programme
🇩🇪Data stored in Frankfurt, EU🇪🇺GDPR compliant

How it Works

Three steps. Takes 60 seconds to set up.

01

Scan.

Put a Jugnoo card on the counter or table. Customer scans, gets a short form. No app. No signup. Takes them about a minute.

02

Sort.

If they're happy, the AI writes the Google review for them. They read it, maybe tweak a word, and tap Post.

03

Save.

If something went wrong, they get a way to tell you privately. You hear about it first and can fix it before it goes anywhere.

Customized feedback form
Customized feedback form
1 / 4

Runs in the background while you run your business

More Google reviews from the happy ones, private feedback from the unhappy ones, and we write your replies too.

We write the review for them
Most customers want to leave a review but don't know what to write. When they tell us how it went, we draft it for them. They read it, tap Post, done.
Customer

AI-generated preview

“Had an amazing dinner here last week. The pasta was cooked to perfection and our server was incredibly attentive. Will definitely be coming back. Highly recommend the tiramisu!”

and for every new review

Showing up for every reviewer, the happy ones and the unhappy ones, is how you build trust that brings people back. Don't leave any review unanswered.

You (owner)

AI reply — ready to send

1-click approve

“The wait was too long and the food arrived cold.”

“Hi Maria, sorry to hear this. The wait was too long and cold food is on us. I'm going to look into Tuesday evening personally. Please come back and give us a chance to do better.”

Catch problems before they go public
The customers who keep coming back care about your place. When something goes wrong, they want to tell you, not post about it. Jugnoo gives them a private way to do that. You hear about it first, fix what needs fixing, and no one reads about it online.
Monday morning email
Every Monday at 9am you get a short email. Every complaint from the past week, what kept coming up, and which way your rating is heading. Read it over coffee. No login.
Instant alerts for low ratings
The moment a customer gives 1 or 2 stars, you get a notification. Not the next morning. Right then, while they might still be in the room. That's your window to fix it before they leave and go public.

The cost of doing nothing

Why your Google rating actually matters.

-9%

A one-star drop in your rating leads to a 5–9% decrease in total revenue.

Source: Harvard Business School

30

The number of potential customers a business loses from just one unhandled negative review.

Source: BrightLocal Consumer Survey

4.5

The sweet spot for trust. A perfect 5.0 looks suspicious. Aim for 4.2 to 4.5 and customers believe it.

Source: Northwestern University Spiegel Research Center

We're onboarding our first customers now.

Sign in with Google below and you’re up in about 10 minutes. Or leave your email and I’ll write to you directly.

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